SongPortLegal
Legal information
Who provides SongPort, every legal document with its version, and how to file a complaint.
- Terms of ServiceThe rules for everyone who uses the site, SongPort links or the API.Version 2.0 · effective 15 November 2026
- API TermsAPI accounts and paid plans: price, payment, renewal, cancellation and liability.Version 1.0 · effective 15 November 2026
- Acceptable UseWhat you can and can't do with the API and its results.Version 1.0 · effective 15 November 2026
- Terms for Artist PagesThe rules for an artist page: who can make one, usernames, your content, moderation, notices from rights holders and deleting it.Version 1.0 · effective 8 October 2026
- Right of withdrawalHow you withdraw from a paid plan within 14 days as a consumer, with the model form.Part of the API Terms · effective 15 November 2026
- Privacy PolicyWhich personal data we process, why, for how long, and what your rights are.Version 2.0 · effective 15 November 2026
- Cookie PolicyWhich cookies and local storage the site uses, and how to change your choice.Version 2.0 · effective 15 November 2026
Who provides SongPort?
SongPort is provided by On The Bright Side VOF, a Belgian company. This page and the documents below only cover SongPort, not the other activities of On The Bright Side.
| Name | On The Bright Side VOF |
| Registered office | Joos van den Steenelei 58, 2100 Deurne, Belgium |
| Enterprise number | 1041.342.114 (RLE Antwerp, Antwerp division) |
| VAT number | BE 1041.342.114 |
| hello@songport.link |
Documents
Each document shows its version number and the date it takes effect. If you accepted an older version and want to see it again, email us.
Businesses can request a data processing agreement (DPA) at hello@songport.link.
Report an artist page
Every artist page has a "Report this profile" link. Rights holders who want something taken down, or anyone who wants an answer, can email hello@songport.link. What to include and what happens next is in article 10 of the Terms for Artist Pages.
Complaints and disputes
If you have a complaint, you can always email us first at hello@songport.link. We reply within 10 working days. If we can't work it out together and you're a consumer, you can turn to the Belgian Consumer Mediation Service (consumentenombudsdienst.be).